Privacy Policy

• ›Contact & account info: name, email, phone number, shipping/billing address, and account credentials when you create a customer account, request a quote, or check out.
• ›Order & booking details: products purchased, customization files/artwork you upload, rental equipment, event dates, venue address, and delivery preferences.
• ›Payment information: processed directly by Square, our payment processor -- we do not store your full card number on our servers.
• ›Usage data: pages visited, products viewed, and general device/browser information, collected automatically to keep the site running smoothly and to understand what customers are looking for.

• ›To process orders, rental bookings, quote requests, and custom Design Studio orders.
• ›To send order confirmations, booking updates, delivery/pickup coordination, and customer support communications.
• ›To check equipment availability and prevent scheduling conflicts on rental bookings.
• ›To improve our site, catalog, and services based on what customers browse and buy.
• ›To send occasional promotional updates about events, new products, or offers -- only if you've opted in, and you can unsubscribe at any time.

We do not sell your personal information. We share it only with the service providers needed to run your order or booking:

• ›Square -- payment processing.
• ›Shopify -- product catalog and checkout for standard (non-custom) merchandise.
• ›Shipping carriers -- to deliver physical orders, we share the shipping address needed for delivery.
• ›Address verification & delivery-quote providers -- to confirm a venue address is valid and calculate delivery logistics for equipment rentals.

We may also disclose information if required by law, or to protect the rights, property, or safety of AYP Services, our customers, or the public.

We use cookies and browser local storage to keep your shopping cart and rental booking selections intact as you browse, remember your login session, and understand overall site usage. You can disable cookies in your browser settings, though some site features (like your cart) may not work correctly without them.

You can request access to, correction of, or deletion of your personal information at any time by contacting us below. You can unsubscribe from marketing emails using the link in any promotional message, and you can ask us to close your customer account whenever you'd like.

Questions About This Policy

Reach out any time with questions about how your information is handled.